Alix Toyota, a leading Toyota dealership, is looking for an experienced Sales Secretary to support its dynamic team. If you are motivated, customer service-oriented, and enjoy working in a professional environment, this position offers a great growth opportunity. Minimum required experience: 1 year in a similar role.
Key Responsibilities
- Greet customers and answer phone calls in collaboration with the Sales team, providing professional and personalized service.
- Manage the salespeople's schedules and coordinate demonstration and follow-up appointments.
- Prepare, verify, and file sales documents (contracts, financing, insurance, warranties) ensuring their accuracy.
- Enter and update customer data and records in the Sales Management System (CRM) and ensure deadlines are met.
- Collaborate effectively with the Financing, Service, and Parts departments to ensure a smooth workflow and optimal customer experience.
- Follow sales files through to delivery, coordinating communications and necessary documents.
- Support the team’s activities during promotional events and new model launches.
- Maintain a clean, organized reception area that reflects the company's image.
Candidate Profile
- At least 1 year of experience in a similar role; ideally in automotive sales or a related environment.
- Excellent command of French; knowledge of English is a plus.
- Proficiency in MS Office suite and experience with CRM and sales management software.
- Strong organizational skills, rigor, versatility, and customer service focus.
- Good communication skills, active listening, and ability to handle multitasking situations.
- Discretion, professionalism, and team spirit; capacity to work under pressure and prioritize tasks.
- Commitment to continuous training and professional development.
What We Offer
- Employee retirement plan
- Cafeteria
- Competitive salary
- Continuing education
- Employee assistance program
- Employee discounts
- Free parking
- Guaranteed income during training periods
- Life insurance
- Health insurance
- Possibility of flexible hours to accommodate shared childcare
- Nearby public transportation
- Reimbursement for training and skill development activities
- Repair/replacement of tools at employer’s expense
- Prescription safety glasses
- Sick leave
- Social club
- Work-life balance
- Workshop available for employees outside normal hours
At Alix Toyota, your future is in your hands.