Service Manager

We are looking for a passionate and motivated Service Director to join our dynamic team at 440 Chevrolet Buick GMC Ltd. If you are looking to grow in a collaborative and friendly atmosphere within a dealership that values community engagement, this opportunity is for you.

In this key role, you will be responsible for the daily management of our service department. Your main responsibilities will include:

• Supervising and mentoring a team of technicians and service advisors to ensure exceptional customer service.
• Developing and implementing strategies to optimize operational efficiency and maximize customer satisfaction.
• Managing the department budget and monitoring performance indicators to meet financial objectives.
• Ensuring compliance of service procedures with company standards and industry regulations.
• Training, motivating, and supporting your team to foster their professional development.
• Establishing strong relationships with our customers and ensuring effective follow-up on customer feedback.

To succeed in this role, we are looking for a candidate with the following qualifications and experiences:

• A minimum of 3 years of management experience within an automotive dealership.
• Excellent capability to manage operations and lead a team.
• Proven customer service and communication skills.
• Good knowledge of dealership management systems and associated technology tools.
• Ability to work under pressure and meet tight deadlines.

Working with us means being part of a company that is fully committed to its community. We offer a stimulating work environment, as well as various benefits such as:

• An on-site cafeteria.
• Competitive compensation and performance bonuses.
• Ongoing training to develop your skills.
• Disability insurance, medical and paramedical expense insurance, as well as sick leave.
• Free parking and employee discounts.

If you are ready to take on this challenge and contribute to our mutual success, we would be happy to welcome you to our team.