Receptionist / Greeter

We are looking for a dynamic and organized Receptionist / Hostess to join our team at Longueuil Toyota. In this key role, you will be the first point of contact for our customers, responsible for creating a positive first impression that reflects our commitment to exceptional customer service.

Key Responsibilities:

• Warmly welcoming visitors and customers at the dealership.
• Answering phone calls and handling information requests professionally.
• Collaborating with various departments to ensure smooth and effective communication.
• Maintaining a clean and welcoming reception area.
• Answering incoming calls and directing them appropriately.
• Managing the reception voicemail.
• Greeting clients.
• Handling mail reception.
• Sending outgoing mail via courier service.
• Filing documents and distributing them to relevant personnel.
• Assisting department managers with certain administrative tasks.
• Entering and processing texts such as notes, labels, letters, and forms (upon request).
• Filling in during vacations (evening shifts upon request).
• Performing any other related tasks as requested by the supervisor.

Candidate Profile:

• Previous experience as a receptionist or in a similar role (minimum 2 years required).
• Excellent communication skills, both spoken and written in French; knowledge of English is an asset.
• Ability to handle multiple tasks simultaneously while maintaining a positive attitude.
• Good organizational skills and attention to detail.
• Proficiency with computer tools and management software.

Skills Sought:

• Ability to work in a fast-paced environment.
• Decision-making skills, problem-solving ability, and priority setting.
• Versatile, open-minded, resourceful, and autonomous individuals who enjoy teamwork.
• Commitment to excellence in customer service.
• Strong communicator with active listening skills.
• Creative and innovative.