Well-established automobile dealership in Laval, Quebec, is looking for a Body Shop Manager to oversee and coordinate bodywork files within the team. We are seeking an experienced individual who can provide high-level customer service and manage internal processes with rigor and autonomy.
Main responsibilities
- Manage and coordinate bodywork files (estimates, repairs, technical follow-ups) and ensure the quality of interventions
- Supervise scheduling, deadlines, and adherence to quality standards
- Communicate with clients, insurers, suppliers, and subcontractors
- Collaborate with various departments of the organization (Sales, Service, Financing, Insurance)
- Ensure necessary administrative follow-ups for smooth operations (quotes, billing, reports, documentation)
Profile sought
- Relevant experience in automotive bodywork, ideally in a management or coordination role
- Good knowledge of insurance claims and repair processes
- Excellent organizational, communication, and customer service skills
- Leadership, autonomy, rigor, and professionalism
- Valid driver's license
- Technical diploma or equivalent experience considered an asset
We offer
- Stimulating professional environment within a dedicated team
- Competitive conditions and a range of benefits
- Opportunities for advancement and professional development
Confidentiality
- All applications will be treated strictly confidentially.