Les Moteurs Décarie, a Jaguar and Land Rover dealer on the island of Montreal and the exclusive distributor of Aston Martin and Bentley in eastern Canada, is seeking a talented and service-oriented Receptionist / Hostess to join our dynamic team. This is a one-year fixed-term contract.
Main responsibilities
- Warmly welcome clients and visitors to the showroom, projecting a professional and high-end image.
- Manage incoming calls and requests, filter calls, and quickly relay relevant information to the appropriate teams.
- Schedule and coordinate appointments, ensure smooth flow of visits and test drives, and maintain an organized calendar.
- Direct clients to the Sales or Service departments and facilitate their showroom experience.
- Handle basic administrative tasks (mail, orders, data entry into the CRM, document preparation).
- Keep the reception area impeccable and welcoming, ensuring compliance with safety and confidentiality standards.
- Support showroom events and promotional activities with professionalism and discretion.
- Work closely with teams to ensure a consistent and exciting customer experience.
Profile
- At least one year of experience as a receptionist, hostess, or customer service representative, ideally in the automotive or luxury sector.
- Excellent communication skills in French; English is a plus.
- Impeccable appearance, professionalism, and a high level of customer service.
- Proficiency with computer tools (Office) and experience with a CRM or appointment management systems is an asset.
- Organizational skills, versatility, and the ability to handle multiple priorities discreetly.
- Team spirit and ability to thrive in a demanding premium environment.
What we offer
- Employee retirement plan
- Cafeteria
- Dental insurance
- Disability insurance
- Employee discounts
- Medical and paramedical expense insurance
- Life insurance
- Medication insurance
- Public transportation nearby
- Sick leave
Joining Les Moteurs Décarie means becoming part of a passionate team about British vehicles and providing each client with an exceptional service experience that reflects the elegance and performance associated with Jaguar, Land Rover, Aston Martin, and Bentley.