Appointment Coordinator

Our car dealership is renowned for the quality of its customer service and its dynamic work environment. We are currently looking for a Service Appointment Coordinator to join our team in the service department. Do you enjoy communicating, resolving situations, and providing impeccable service? This position is for you!

Main Responsibilities:

• Answer incoming calls and schedule service appointments.
• Greet customers professionally and courteously.
• Confirm and follow up on appointments to optimize technicians’ schedules.
• Make follow-up calls to customers (reminders, confirmations, satisfaction surveys).
• Collaborate with the service team to ensure a smooth and efficient customer experience.

Desired Profile:

• Experience in a dealership.
• Excellent oral and written communication skills.
• Good priority management and ability to work in a dynamic environment.
• Proficiency in Microsoft Office and comfort with computer systems.
• Bilingualism (French and English).

Why join us?

• A welcoming and professional team.
• An opportunity to develop your skills in the automotive industry.
• A key role within the service department.

If you are passionate about automobiles and customer service, and want to build a rewarding career in auto sales, we want to meet you!