Shop Foreman / Supervisor

We are seeking an experienced Workshop Supervisor / Foreman to lead our workshop at Ste-Marie Chevrolet Buick GMC Corvette in Saint-Rémi. You will be responsible for daily operational management, quality of repairs, and developing our technical team to ensure customer satisfaction and after-sales performance.

Key Responsibilities

• Plan, organize, and supervise workshop activities, allocate resources, and prioritize interventions to meet deadlines and quality standards.
• Lead, mentor, and train the team of technicians; evaluate performance and implement professional development plans.
• Ensure compliance with procedures, safety standards, and diagnostic and repair processes, especially for GM vehicles.
• Guarantee the quality of work at each stage, perform final inspections, and ensure traceability of work orders and documentation.
• Work closely with customer service and parts department to optimize workflows, timelines, and customer satisfaction.
• Manage material and human resources (parts, tools, schedules) and coordinate preventive maintenance and major repairs.
• Analyze performance indicators (productivity, timing, customer feedback) and propose corrective actions or continuous improvement measures.

Required Qualifications

• Minimum 3 years of proven experience in supervising an automotive workshop, ideally in a GM or equivalent context.
• Excellent leadership, team management, communication, and problem-solving skills; ability to work under pressure.
• In-depth knowledge of diagnostic and repair processes, as well as safety and quality standards in the workshop.
• Relevant diploma in auto mechanics (DEP or equivalent); additional training in operational management or supervision is a plus.
• Proficiency in French; knowledge of technical English is an asset.
• Availability to work according to workshop needs and promote a safety and customer service culture.

Benefits and Conditions

• Employee retirement plan
• Employee referral bonus
• Cafeteria
• Competitive salary
• Continuing education
• Employee discounts
• Free parking
• Medical and paramedical expense insurance
• Life insurance
• Drug insurance
• Paid training
• Performance bonuses
• Recognition program
• Reimbursement of training and development activities
• Sick leave
• Travel insurance
• Uniform provided
• Vision care insurance
• Work-life balance
• Work boots

Join a dedicated team committed to an unparalleled customer experience and enjoy a dynamic environment focused on quality, service, and professional growth within a group representing GM vehicles and a wide selection of certified used vehicles.