Receptionist / Greeter

Based in Notre-Dame-des-Prairies, Quebec, Villeneuve Honda Joliette, a dealership of the St-Jean Group, is seeking a motivated and professional Receptionist / Hostess to join its team. You will be the first point of contact for our customers and will contribute to providing an excellent customer experience in a dynamic and friendly automotive environment. Experience required: 1 year.

Main responsibilities

• Warmly welcome clients and visitors, ensuring a positive first impression upon their arrival.
• Manage phone calls and messages, respond to inquiries, and redirect requests to the relevant departments.
• Schedule and coordinate appointments, optimize the planning organization, and maintain efficient management of waiting room flows.
• Perform light administrative tasks (mail, emails, filing, document reception) and ensure the smooth running of daily activities.
• Maintain a clean, organized, and professional reception area that reflects the dealership’s image.
• Collaborate with sales and after-sales teams to ensure a smooth and coordinated customer experience.
• Use computer tools (Office Suite, CRM, and management software) to record customer data and facilitate internal communications.
• Ensure confidentiality and security of customer and company information.

Profile requested

• Minimum of 1 year of experience in reception, customer service, or a similar role, ideally in the automotive or tertiary sector.
• Excellent interpersonal skills, customer service orientation, and ability to create a welcoming atmosphere.
• Excellent communication in French; English is an asset.
• Proficiency in computing tools (MS Office; experience with CRM or customer management software is a plus).
• Ability to manage multiple tasks simultaneously, organizational skills, and endurance during busy days.
• Well-groomed appearance, punctuality, discretion, and team spirit.
• Proactivity, reliability, and willingness to learn in a growing environment.

What we offer

• A friendly and human working environment rooted in local values and Joliette pride.
• Work-life balance and reasonable hours.
• Competitive salary and benefits, with prospects for advancement within an expanding regional group.
• An stimulating environment where each member contributes to a quality customer experience and collective success.

Our culture

The St-Jean Group is one of the largest employers in the Joliette region, bringing together automotive dealerships and related activities in a true professional community. We value local roots, team spirit, and individual development within a stable and sustainable framework.

If you identify with this profile and wish to contribute to an exceptional customer experience within a recognized automotive network, we invite you to consider this opportunity with Villeneuve Honda Joliette.