Receptionist / Greeter

Confidential

Job Description We are seeking a receptionist / hostess for a daytime position based in Notre-Dame-des-Prairies, QC, within an automotive company. The role focuses on customer reception and administrative support, with a team-oriented dynamic and a strong emphasis on customer experience.

Responsibilities

• Warmly welcome visitors and clients and direct them to the appropriate contacts.
• Manage incoming phone calls, filter messages, and redirect them efficiently.
• Schedule and coordinate service and showroom appointments; ensure the calendar is up to date.
• Handle reception documents, provide technical information, and ensure necessary administrative follow-up.
• Maintain a professional, clean, and organized reception area, ensuring client information confidentiality.
• Collaborate with Service and Sales teams to guarantee a smooth and satisfactory customer experience.
• Participate in light administrative tasks (mail, data entry, file follow-up) and contribute to the smooth operation of the role.

Profile

• High school diploma or equivalent; training in secretarial work, administration, or customer relations is a plus.
• Minimum one year of experience in a similar role required; experience in the automotive sector or customer service is appreciated.
• Excellent oral and written communication skills in French; proficiency in English is a plus.
• Neat appearance, service-oriented attitude, professionalism, with a strong customer focus.
• Proficiency with office tools (Microsoft Office suite) and appointment scheduling/CRM software; ability to quickly learn internal systems.
• Organizational skills, versatility, ability to handle multiple tasks simultaneously, and team spirit.
• Availability for daytime hours and ability to work in a dynamic environment.

Conditions and Environment

• Full-time employment, daytime hours, based in Notre-Dame-des-Prairies, QC.
• Professional environment in the automotive sector, with development and training opportunities.
• Competitive remuneration and benefits, proportional to experience, to be discussed.