Warranty Clerk

At Léveillé Ford, a rapidly growing Ford dealership in Saint-Jérôme, we are looking for a Claims Clerk passionate about customer service and achieving operational excellence to join our dynamic team. Recognized for a culture focused on human relationships and an exceptional customer experience (our Google rating of 4.6 reflects our commitment), we offer an stimulating environment where the well-being of customers and employees is at the heart of our priorities. If you enjoy turning a delicate situation into a positive and lasting experience, this position is for you.

Main responsibilities:

• Process and follow up on claims with manufacturers
• Verify the compliance of files and ensure that information is complete
• Work closely with the service and parts departments
• Maintain rigorous document management and submission deadlines
• Make necessary corrections or adjustments to files
• All other related administrative tasks

Profile sought:

• Experience in administration or a similar role (automobile dealership experience is a plus)
• Good command of computer tools
• Rigor, attention to detail, and organizational skills
• Ability to manage multiple files simultaneously
• Team spirit and good communication

Benefits and working conditions:

• Competitive salary
• Dental insurance, disability insurance, and life insurance
• Medication and travel insurance
• Employee discounts and recognition program
• Flexible hours and the possibility of a schedule adapted to shared custody
• Free parking
• Paid time off and sick leave
• Paid training and opportunities for rapid advancement
• On-site cafeteria and social club
• Fitness room and wellness program
• Work-life balance

Why join Léveillé Ford Joining our team means becoming an ambassador of a superior customer experience, supported by a corporate culture that values employee well-being and innovation. Our human and proactive approach makes Léveillé Ford the choice of the Jérômiens for purchasing, maintenance, and long-term relationship with Ford. We look forward to meeting you and discovering what you can bring to our team.

WE CAN'T WAIT TO MEET YOU!