Receptionist / Greeter

Mercedes-Benz Ste-Agathe, a dealership located in Sainte-Agathe-des-Monts (Quebec), is looking for a Receptionist / Hostess to join its team and ensure an exceptional customer experience in a premium environment.

Key Responsibilities

• Greet clients and visitors with professionalism and warmth, in person and over the phone.
• Manage reception, direct visitors to appropriate services (Sales, Service, Administration), and maintain a neat and welcoming reception area.
• Handle incoming calls, respond to inquiries, and relay messages efficiently and promptly.
• Schedule and coordinate appointments, ensuring good communication between departments.
• Perform basic administrative tasks (data entry, managing mail and supplies, maintaining the visitor log).
• Contribute to security and adherence to internal procedures while protecting client confidentiality.
• Collaborate with the Sales and Service teams to provide a seamless and professional customer experience and reflect the Mercedes-Benz brand image.

Profile Sought

• Minimum of one year experience in a front desk/reception or customer service role.
• Excellent interpersonal and communication skills; neat and professional appearance.
• Ability to prioritize tasks, handle multiple requests simultaneously, and remain calm under pressure.
• Proficiency in French; English is a plus.
• Proficiency with basic computer tools (MS Office); experience with scheduling software or CRM is an asset.
• Team spirit, reliability, discretion, and a desire to learn in a dynamic environment.

Benefits

• Dental and prescription insurance.
• Stimulating work environment within a recognized premium brand.
• Continuous training and professional development opportunities.

Join a dedicated team committed to exceptional customer service and the prestigious image of Mercedes-Benz Ste-Agathe in the Sainte-Agathe-des-Monts region.