Service Advisor

Do you have a service-oriented mindset, enjoy teamwork, and want to contribute to an outstanding customer experience? Léveillé Chevrolet Buick GMC Saint-Jérôme is looking for a Service Advisor to join its team.

Your role

As the main point of contact between customers and the service department, you’ll guide them throughout the maintenance or repair process. By listening carefully and communicating clearly, you’ll make sure they understand the recommended work and stay informed about their vehicle’s progress.

Your responsibilities

• Welcome customers professionally and courteously.
• Listen to their needs and advise them on recommended maintenance and repairs.
• Prepare estimates and clearly explain the work to be done.
• Closely track repair progress and keep customers updated.
• Work closely with technicians and other departments.
• Help develop preventive services and maintenance programs.

What we’re looking for

• At least one year of experience in automotive customer service or a similar role.
• Strong communication and interpersonal skills.
• Ability to manage multiple files in a fast-paced environment.
• Good knowledge of the automotive industry; experience with a DMS is an asset.
• Initiative, a positive attitude, and a strong team spirit.
• Strong spoken and written French; knowledge of English is an asset.
• A valid driver’s licence.

Why join the Léveillé team?

Since 1955, Léveillé Chevrolet Buick GMC has helped thousands of customers buy, maintain, and repair their vehicles. Our success is built on strong relationships, attentive service, and quality work. Known for its professionalism and commitment to customers, the team values support, respect, and collaboration.

The dealership has won the GM President’s Club Award three times in four years, recognizing excellence in performance and customer satisfaction. Here, ideas are heard, professional development matters, and everyone makes a meaningful contribution to the customer experience.

What we offer

• Competitive compensation.
• A retirement plan and a deferred profit-sharing plan (DPSP).
• Comprehensive insurance coverage: prescription drugs, medical and paramedical care, dental, vision, life, disability, and travel.
• An employee assistance program.
• Ongoing training and reimbursement for professional development activities.
• Employee discounts.
• Sick days.
• A cafeteria and free parking.
• A social club and an employee referral bonus.