Receptionist / evening hostess

Based in Montreal, this position is part of a well-known automotive dealership network. We are seeking a Receptionist / Hostess to provide quality reception services in the evening and support the sales and technical team in managing customer flow at the showroom.

Main Responsibilities:

• Warmly greet customers and visitors upon arrival; screen and direct them to the appropriate services (Sales, Service, Customer Assistance).
• Handle phone calls and messages, relay information, and schedule appointments.
• Briefly present the showroom and the services offered; facilitate test drives and visits according to availability.
• Manage customer reception in the evening and coordinate flow with internal teams.
• Maintain a clean and professional reception area; ensure compliance with image and safety standards.
• Use CRM and reservation tools to record appointments and follow up with clients.
• Ensure the confidentiality of customer information and transactions; act with discretion and professionalism.

Desired Profile:

• Minimum of one year of experience in reception, customer service, or a similar role; experience in the automotive industry or retail is a plus.
• Excellent interpersonal and communication skills in French; English is an advantage.
• Well-groomed appearance and professional demeanor suitable for the automotive industry.
• Proficiency with office tools and CRM/reservation systems.
• Availability to work in the evening; high flexibility and ability to manage large customer flow.
• Service-oriented attitude, team spirit, organization, and discretion.

Benefits and Conditions:

• Evening position in a dynamic automotive environment in Montreal.
• Competitive salary and social benefits after the probationary period.
• Internal training and opportunities for professional development in customer service and sales.
• Professional work environment focused on service excellence and customer satisfaction.
• Confidential and discreet recruitment process.