Join the team at 440 Chevrolet Buick GMC Ltd. in Laval

Why join us?

440 Chevrolet Buick GMC Ltd., based in Laval, is looking for a dedicated and service-oriented Customer Service Agent. If you have a passion for providing exceptional service and want to thrive in a dynamic and community-focused environment, we want to meet you.

Key Responsibilities

• Welcome and assist customers in person, by phone, and via email.
• Identify customer needs to offer customized solutions.
• Direct customers to the appropriate services: sales, maintenance, parts, or after-sales service.
• Schedule, confirm, and manage appointments to provide quick and efficient service.
• Maintain strict follow-up on after-sales service requests.
• Work closely with the Sales and Repair teams to ensure customer satisfaction.
• Maintain a professional work environment that reflects our dealership's image.
• Actively participate in customer satisfaction initiatives and local events.

Profile Wanted

• Minimum of 1 year of experience in customer service; automotive experience is a plus.
• Excellent communication skills in French; English is an asset.
• Service-minded with skills to listen, diagnose, and propose solutions.
• Ability to work in a team, handle multiple tasks, and remain calm under pressure.
• Proficiency with computer tools and customer management systems (CRM/ERP preferred).
• Flexible hours to meet team needs.

Benefits

• On-site cafeteria
• Competitive salary
• Continuing training for professional development
• Insurance: medical, paramedical, disability, life, medications, and travel
• Performance bonuses
• Sick leave
• Employee discounts
• Free and easily accessible parking

Your Future at 440 Chevrolet Buick GMC Ltd.

By joining our team, you will become part of a company committed to its community, ready to welcome you as a true family member. Contribute to enhancing the customer experience while enjoying a work environment that cares about your growth and well-being.

Required Experience

• Experience as a Customer Service Agent (minimum 1 year)

Working Conditions

• Comprehensive insurance: Medical, paramedical, disability, life, medications, travel
• Performance bonuses
• On-site cafeteria
• Ongoing training and opportunities for advancement
• Employee discounts
• Competitive salary
• Free parking

Apply Now

Don’t miss the opportunity to join a dynamic team committed to excellence. View our other automotive customer service job offers in Laval at CanadaMotorJobs.com/fr. Create your profile to receive job alerts and showcase your experience to employers seeking talents like yours.