Receptionist / Greeter

Fortier Ford, a new dealership of the GENX automotive group located in Montreal East, is seeking a passionate customer service receptionist/hostess to join their dynamic team.

0 years of experience required — beginner profiles accepted.

Main Responsibilities

• Warmly greet clients upon arrival and on the phone, provide clear information, and direct callers to the relevant services.
• Manage the phone system, filter and transfer calls, and ensure quick and professional handling.
• Schedule and coordinate service appointments, test drives, and visits, ensuring a smooth customer experience.
• Keep the waiting area and reception space clean, organized, and welcoming.
• Perform simple administrative tasks (mail, printing, filing, sending documents) and ensure rigorous follow-up on requests.
• Collaborate with service and sales teams to transmit information accurately and promptly.
• Follow safety and confidentiality procedures, and contribute to a positive work environment.

Profile

• High school diploma or equivalent; no experience necessary, internal training provided.
• Excellent communication skills in French; conversational English is an asset.
• Professional appearance and customer service orientation, with excellent listening skills.
• Team spirit, versatility, organization, and ability to handle multiple tasks simultaneously.
• Proficiency in common computer tools (Office suite) and appointment management systems.
• Punctuality, reliability, and ability to thrive in a dynamic environment.

What We Offer

• Competitive salary and opportunities for rapid advancement.
• Flexible hours and a pleasant work environment; new dealership and air-conditioned workshop.
• Closed on weekends and free parking.
• Company vehicle allowance; nearby public transportation.
• Health and dental insurance, disability insurance, life insurance, and drug coverage.
• Continuing and paid training.
• Employee referral bonuses.
• Company car depending on position and internal opportunities.
• Possibility of rapid promotion within the GENX group.

Fortier Ford is an equal opportunity employer and offers a stimulating work environment within a team passionate about automobiles and customer service.