New vehicle sales advisor

Toyota St-Eustache is a dealership known for its excellent customer service and its loyal, experienced long-term employees (you can just take a quick look at the "Our Team" section on our website). Located in Saint-Eustache, Quebec, it is seeking an experienced Sales Advisor to join its dynamic team.

Job Description

• Greet customers professionally and cordially, assess their needs, and propose tailored solutions based on Toyota's offerings.
• Present new and used vehicles, conduct demonstrations, and guide customers during test drives.
• Negotiate sales conditions within internal policies, ensuring a smooth and positive customer experience.
• Collaborate with Financing and Insurance departments to offer competitive options and facilitate the purchasing process.
• Develop and maintain a network of prospects, follow up on leads, and manage the sales pipeline to closing.
• Work in synergy with the after-sales team to ensure customer satisfaction and loyalty.
• Keep the showroom and display area in pristine condition, and ensure product presentation meets brand standards.
• Use CRM and sales tools to accurately document interactions, offers, and transactions.
• Achieve and surpass sales goals while respecting company service standards and ethics.

Required Qualifications

• Minimum of 5 years of proven sales experience, preferably in the automotive industry or a related sector.
• Excellent interpersonal and negotiation skills, customer-oriented mindset, and team spirit.
• Ability to listen, understand customer needs, and propose suitable solutions.
• Proficiency in French; English is a plus.
• Mastery of CRM tools and office suites (Excel, Word), with the ability to work with financing and insurance processes.
• Valid driver's license and availability to adjust schedules according to the sales calendar (weekends and busy periods possible).

What Makes Toyota St-Eustache Stand Out

• Professional work environment focused on talent development and ongoing training.
• Opportunities for career advancement within the Toyota network and exposure to a diverse clientele.
• Competitive compensation package, including commissions and bonuses based on results.
• Social benefits and support for work-life balance.
• Commitment to a customer service-oriented culture, ethics, and operational excellence.