Are you a natural leader with a keen business sense and a marked talent for coaching? We are looking for a dynamic Sales Manager Assistant to support our team and elevate the customer experience to new heights. If you thrive on challenges, enjoy sharing your expertise, and want to play a key role in the growth of a major dealership, this position is for you!
Job Summary**
- Assist sales advisors with transactions;
- Sell or lease cars according to the dealership's customer satisfaction standards;
- Assist the manager with administrative tasks and stand in for them in their absence.
Main Tasks
- Ensure that sales advisors follow up with customers;
- Participate in training new sales advisors;
- Contribute to identifying the training needs of the sales team;
- Write reports on the progress of interns or new sales advisors during their training and probation periods;
- Help the sales management set realistic monthly goals for each sales advisor;
- Share responsibility with the sales management for planning team meetings;
- Collaborate on vehicle exchanges between dealerships;
- Approve transactions at the request of your superior;
- Assist sales management with administrative tasks such as listing used vehicles on the dealership’s website, promotional sites, advertising, or inventory;
- Keep abreast of new developments related to products, current programs, and promotions from the manufacturer and/or banking institutions;
- Participate in planning and controlling the display of vehicles in the showroom and parking area;
- Coordinate the snow removal team’s work.
Sales-related Tasks
- Advise on new and used cars according to the dealership's customer satisfaction standards;
- Maintain a customer follow-up system that promotes customer satisfaction;
- Maintain a customer development system;
- Know and understand all federal, provincial, and municipal laws governing retail automobile sales;
- Attend training courses on products and customer support;
- Keep informed about new products, features, accessories, and their benefits for customers;
- Attend sales team meetings.
Would you like to join our team? Apply now!