Financial Services Manager

Based in Laval, Quebec, our large-scale car dealership is seeking an experienced Financial Services Manager to lead and optimize all financial activities related to vehicle sales.

Main responsibilities

• Lead financing, insurance, and warranty activities associated with vehicle sales, ensuring excellent customer service and regulatory compliance.
• Supervise the financing team and work closely with the sales and operations departments to facilitate transaction closures.
• Define and implement credit policies, risk assessment procedures, and compliance protocols, while rigorously monitoring files.
• Manage relationships with financial institutions and insurers, negotiate financing and insurance terms, and optimize margins and processing times.
• Analyze the financial performance of the department, prepare budgets and reports for management, and propose areas for improvement.
• Ensure accuracy and integrity of files, document processing, and adherence to internal procedures.
• Develop and implement best practices in customer service and actively participate in achieving departmental and company goals.
• Contribute to the evolution of financial processes and systems to improve operational efficiency and customer experience.

Profile sought

• Minimum of 3 years of experience in a role related to auto financing or, alternatively, equivalent experience in financial management.
• University degree in finance, accounting, management, or a related field.
• Good knowledge of auto financing products, insurance, warranties, and credit processes with financial institutions.
• Excellent communication, leadership, and customer service skills; ability to lead a team and collaborate across disciplines.
• Analytical mindset, rigor, organization, and decision-making ability in a fast-paced, results-oriented environment.
• Proficiency with relevant IT tools and knowledge of Quebec and Canadian regulatory requirements related to auto credit and insurance.
• Fluent French; functional English would be an asset.

Conditions and benefits

• Competitive compensation with potential for growth based on performance.
• Competitive employee benefits and retirement program.
• Professional, structured, and dynamic work environment in Laval.
• Opportunities for advancement within a well-established team dedicated to professional development.

All applications will be treated confidentially. Only selected candidates will be contacted.