Workshop supervisor

ALBI Hyundai Vimont Laval is currently seeking a Workshop Supervisor to complete its after-sales service team.
Are you recognized for your leadership, organizational skills, and technical knowledge in automotive mechanics? Do you enjoy coordinating a team’s work, ensuring the quality of repairs, and contributing to customer satisfaction? This opportunity is for you!
Join a growing company that values professionalism, team spirit, and employee development.
ALBI THE GIANT IS WAITING FOR YOU!

Main responsibilities:

• Plan, organize, and supervise workshop activities to ensure optimal productivity;
• Fairly allocate work among technicians according to their skills and workload;
• Monitor the progress of repairs and ensure deadlines are met;
• Provide technical support to technicians when required;
• Maintain a high level of repair quality and minimize return visits;
• Ensure compliance with manufacturer policies and warranty procedures;
• Collaborate closely with technical advisors to ensure effective communication with clients;
• Participate in resolving complaints and ensuring customer satisfaction;
• Conduct road tests to validate repair quality;
• Track departmental performance indicators;
• Participate in the recruitment, onboarding, and development of technicians;
• Promote a positive work environment and team spirit within the department;
• Ensure ongoing training for team members;
• Manage specialized tools and workshop equipment;
• Maintain a clean, safe working environment compliant with established standards;
• Perform any other related tasks as requested by management.

Job requirements:

• Relevant experience in automotive mechanics;
• Experience in supervision or team coordination (a significant asset);
• Excellent organizational skills and ability to prioritize;
• Mobilizing leadership and teamwork skills;
• Focus on work quality and customer service;
• Good communication skills;
• Valid driver’s license;
• Knowledge of manufacturer warranty procedures (an asset).

Working conditions:

• Permanent full-time position;
• Day shift;
• Competitive salary based on experience;
• Comprehensive benefits;
• Collective savings and retirement plan with employer contribution.

Competitive advantages:

• Sundays off;
• Industry-competitive salaries;
• Comprehensive benefits including dental, vision, and specialists;
• Collective savings and retirement plan with employer participation;
• Additional paid holidays during the holiday season;
• Paid sick days during the year;
• Attractive advancement opportunities;
• Leader in the automotive field;
• Dynamic teamwork-oriented work environment;
• Values of transparency, integrity, and professionalism;
• Social club for team members (contests, activities, gifts, draws, and more!);
• Employee discounts (purchases, service, and parts).
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