Appointment scheduler

ALBI le Géant – Used Vehicles Mascouche**
ALBI le Géant is looking for an appointment scheduler to support customer loyalty and the renewal of automobile contracts.
This position is suited for individuals comfortable on the phone, customer service-oriented, and motivated by performance, in a structured and collaborative environment.

Job Description****
In close collaboration with the sales managers, the business development agent contacts an existing client base** to present suitable opportunities and generate qualified appointments at the dealership.**
Main responsibilities**

• Contact existing clients of the ALBI group;
• Present renewal offers and opportunities;
• Schedule and confirm appointments at the dealership;
• Document client needs and information in internal tools;
• Collaborate with sales teams to ensure quality follow-up.**

Desired profile**

• Experience in customer service (call centers, sales, reception, or other) (important asset: serving our English-speaking clients);
• Comfort with outbound calls and telephone communication;
• Excellent command of French and English, both spoken and written (asset for serving our English-speaking clientele);
• Autonomy, positive attitude, and a customer service mindset;
• No automotive experience required (training and support provided).**

Working conditions**

• Permanent full-time position, on-site in Mascouche;
• Flexible day and evening hours (up to 7 pm) and some Saturdays;
• Commission-based compensation: $75,000 to $100,000+ per year, depending on performance;
• Complete benefits: group insurance, savings and retirement plans.**

Why join ALBI le Géant**

• Established customer base (no cold calling);
• Friendly and structured work environment;
• Opportunities for advancement within a growing group;
• Extra holidays during the holiday season;
• Paid sick days;
• Active social club and employee discounts on vehicles, maintenance, and parts.**
  **Masculine form is used to simplify the text.
  **Only selected candidates will be contacted.