Flexible evening schedule

Vaudreuil Volkswagen, the number one Volkswagen dealership in Vaudreuil-Dorion, is looking for a talented Receptionist / Host to join a team dedicated to excellence in customer service. This position requires at least 1 year of experience in reception or customer service and offers the opportunity to directly contribute to the customer experience throughout their journey at Vaudreuil Volkswagen.

Your responsibilities

• Warmly welcoming visitors and responding to phone calls professionally and courteously.
• Managing the appointment schedule, registering visitors, and ensuring administrative follow-up related to reception.
• Guiding customers to the appropriate departments (sales, service, finance) and facilitating their tour of the dealership.
• Keeping the counter and waiting area clean and comfortable, reflecting the dealership's brand image.
• Collaborating with internal teams to ensure a smooth and exceptional customer experience.
• Providing general administrative support (emails, messages, data entry into the CRM and internal tools).

Your qualifications

• Minimum 1 year of experience in reception/customer service, ideally in an automotive or service-oriented context.
• Excellent command of spoken and written French; English is an advantage.
• Professional appearance, excellent communication skills, and a strong sense of service.
• Ability to manage multiple tasks, high organization, and team spirit.
• Proficiency with common computer tools (Microsoft Office suite, CRM/scheduling systems, etc.).
• Availability for schedules compatible with the dealership's operations (flexibility in hours as needed).

What we offer

• Cafeteria and a pleasant environment.
• Ongoing training to develop your professional skills.
• Disability insurance and life insurance.
• Employee discounts and benefits on dealership products and services.
• Free parking.
• Medical and paramedical insurance, medication insurance, and travel insurance.
• A team-oriented culture focused on innovation, performance, and customer satisfaction.

Why choose us

• Be part of a local leader that puts the customer at the center of every interaction.
• Work in a professional and dynamic environment, focused on service and operational excellence.
• Participate in a customer experience that exceeds expectations, in an environment where your contribution is valued.

Join Vaudreuil Volkswagen and help deliver an exceptional customer experience from the very first contact.