Service Advisor

Longueuil Nissan, a member of the Motion Group and a reference on the South Shore and in the Montreal area for the purchase and service of Nissan vehicles, is seeking a Technical Advisor to join its high-performing team. Are you passionate about automotive technologies and enjoy providing an impeccable customer experience? This position is for you.

Key Responsibilities

• Welcome and analyze customers' technical needs regarding Nissan vehicles (new models and used vehicles) and provide clear and relevant explanations.
• Present technical features and benefits of Nissan models (Kicks, Leaf, Versa, Sentra, Qashqai, Rogue, Altima) and associated services.
• Guide and coordinate with technicians and sales teams to propose the most suitable solutions and ensure rigorous follow-up.
• Participate in product demonstrations, test drives, and technical presentations both at shows and in the showroom.
• Keep up-to-date with modern automotive technologies, hybrid/electric systems, and Nissan innovations to advise effectively.
• Follow up on customer files and ensure a high-level customer experience, promoting satisfaction and loyalty.
• Contribute to the continuous improvement of sales and after-sales service processes.

Requirements and Skills

• Minimum of 3 years of experience in a similar role or in the automotive sector focused on technical customer service.
• Excellent communication skills, active listening, and the ability to simplify technical information.
• Knowledge of modern automotive systems and technologies; interest in Nissan technologies and ideally familiarity with hybrid and electric vehicles.
• Team spirit, service-mindedness, and customer orientation.
• Ability to manage multiple tasks and thrive in a dynamic environment.
• Bilingual (French/English) is an asset; French is essential.

Benefits and Conditions

• Employee retirement plan
• Cafeteria
• Competitive salary
• Disability insurance
• Employee discounts
• Flexible hours
• Free parking
• Medical and paramedical expense insurance
• Life insurance
• Drug insurance
• Performance bonuses
• Nearby public transportation
• Sick leave
• Travel insurance
• Work-life balance

Why join Longueuil Nissan Join a winning team recognized by Nissan and active on the South Shore for over 30 years. Working at Longueuil Nissan means evolving in an environment focused on innovation, customer service, and performance, with benefits that support your personal and professional balance. Joining our dealership also means participating in the excellence and reputation of an award-winning dealer, offering new and used vehicles that meet the highest expectations.