Service Advisor

We are looking for a passionate and skilled Technical Advisor to join our team at Joliette Toyota. If you are an automotive professional with at least one year of experience, eager to provide excellent customer service while using your technical knowledge, this opportunity is for you.

As a Technical Advisor, your responsibilities will include:

• Welcoming customers with professionalism and empathy, listening to them to understand their needs.
• Diagnosing technical issues using your expertise to offer appropriate solutions.
• Advising customers on necessary repairs and preventive maintenance, while clearly explaining costs and options.
• Collaborating closely with the workshop team to ensure fast and efficient service.
• Tracking vehicle repairs and maintenance, ensuring constant communication with customers throughout the process.
• Developing trusting relationships with our clientele, thus fostering their loyalty.

We are looking for a candidate who possesses:

• A minimum of one year of experience as a technical advisor or a similar position in the automotive industry.
• A solid understanding of automotive systems and evolving technologies.
• Excellent interpersonal communication skills, with the ability to work under pressure while maintaining exceptional customer service.
• A team spirit and a positive attitude, ready to invest in a company that values every member.

By joining Joliette Toyota, you will enjoy numerous benefits, including:

• A company that is closed on weekends, promoting a healthy work-life balance.
• A pleasant working environment with an air-conditioned workshop and an on-site break room.
• Various insurance coverage, including dental insurance and disability insurance.
• Employee discounts and paid time off.

If you are ready to advance your career in a dynamic environment that values customer service and excellence, we look forward to meeting you!