Financial Services Manager

Mazda Joliette Inc. is seeking a Financial Services Manager for the new vehicle department. This position is dedicated to the sale of insurance, loans, and automotive warranties. The ideal candidate has at least 1 year of experience in a similar role and demonstrates a strong customer focus, collaborative leadership, and excellent communication skills.

Main Responsibilities

• Lead financial activities related to the sale of new vehicles and oversee the offering of financial products intended for customers.
• Design and monitor insurance, financing, and warranty programs offered by the dealership, ensuring their clarity, accessibility, and profitability.
• Work closely with sales teams and customer service to optimize the buying experience and customer satisfaction.
• Present financial options and associated protections transparently and tailored to each client’s profile.
• Supervise administrative processes and documents related to financing and insurance, while ensuring compliance with internal policies and regulations.
• Analyze departmental performance and propose corrective actions or improvements to achieve objectives.
• Promote a culture of impeccable service and compliance within the team.

Required Qualifications

• Minimum of one year of experience in a role related to the sale of financial products, preferably in the automotive sector or a related field.
• Relevant degree or equivalent experience.
• Excellent communication and customer relationship skills.
• Leadership and teamwork skills, with a results-oriented approach.
• Ability to work in a dynamic environment focused on customer satisfaction.
• Proficiency in French; knowledge of English is an asset.

What We Offer

• Competitive compensation.
• Continuing education and professional development.
• Dental insurance, disability insurance, life insurance, and drug insurance.
• Employee discounts.
• Paid training.
• Sick leave and summer schedule.
• Company closed on weekends.
• Possibility of employment following the internship.

Why Join Us Located in Notre-Dame-des-Prairies, Quebec, Mazda Joliette Inc. is part of a family and local group that values regional talent and offers a sustainable career within a close-knit and committed team. By joining our dealership, you will become part of an organization that emphasizes professional development, personalized support, and lasting relationships with its clients and employees.