Are you a natural leader with a strong business sense and a talent for coaching? We are looking for a dynamic Sales Manager Assistant to support our team and elevate the customer experience to new heights. If you thrive on challenges, enjoy sharing your expertise, and want to play a key role in the growth of a large dealership, this position is for you!
Job Summary**
- Assist sales advisors with transactions;
- Sell or lease vehicles according to customer satisfaction standards of the dealership;
- Support the manager with administrative tasks and replace them in case of absence.
Main Tasks**
- Ensure that sales advisors follow up with clients;
- Participate in the training of new sales advisors;
- Help identify the training needs of the sales team;
- Write reports on the progress of trainees or new sales advisors during their training and probation periods;
- Help the sales management set realistic monthly goals for each sales advisor;
- Share the responsibility with sales management for planning sales team meetings;
- Collaborate on vehicle exchanges between dealerships;
- Approve transactions at the request of your supervisor;
- Assist the sales management in administrative tasks such as listing used vehicles on the dealership's website, promotional sites, advertising, or inventory;
- Stay informed about updates related to products, current programs, and promotions from the manufacturer and/or banking institutions;
- Participate in planning and controlling the display of vehicles in the showroom and parking area;
- Coordinate the snow removal team.
Tasks Related to Sales**
- Advise on new and used cars according to the dealership’s customer satisfaction standards;
- Maintain a customer follow-up system that promotes customer satisfaction;
- Maintain a customer development system;
- Know and understand all federal, provincial, and municipal laws governing retail automobile sales;
- Attend product training and customer support courses;
- Stay updated on product features, accessories, and benefits for customers;
- Attend sales team meetings.
Would you like to join our team? Apply now!