St-Constant Honda Desjardins, renowned for its after-sales service, is seeking a dynamic and results-oriented Sales Director to lead our sales team and drive growth in new and certified pre-owned vehicle sales.
Your role
- Define and implement an ambitious commercial strategy aimed at achieving volume, margin, and customer satisfaction objectives.
- Lead, coach, and develop the sales team and customer service to ensure consistent performance and a top-tier customer experience.
- Oversee pipeline management, set individual and team goals, and monitor KPIs (conversion rate, acquisition cost, customer satisfaction, profitability).
- Collaborate closely with marketing and digital channels to optimize leads, proposals, and conversions, while strengthening customer loyalty.
- Manage sales budgets, forecasts, and action plans, and participate in competitive analysis and product offering development (new and certified Honda used vehicles).
- Develop and maintain strong relationships with key clients and partners to promote sustainable growth and enhance the dealership’s reputation in Montérégie and the Greater Montreal area.
- Ensure that service standards and sales processes reflect the Honda group’s values of excellence.
Desired profile
- Minimum of three years of experience in a sales management position, ideally in the automotive industry or a related sector.
- Proven leadership, ability to train and motivate a team, and talent for change management and optimizing sales processes.
- Excellent communication, negotiation, and customer service skills; results-oriented with a strong business sense.
- Knowledge of the local market (Montérégie and Greater Montreal area) and understanding of customer and dealer dynamics.
- Proficiency in French; knowledge of English is an asset.
- Valid driver’s license and availability to travel occasionally as needed for operational purposes.
What we offer
- A stimulating work environment within a passionate and dedicated team recognized for superior customer service.
- Opportunities for professional development and career advancement within a strong Honda network.
- Recognition mechanisms focused on performance, including relevant training and development.
- A collaborative, innovative, and operational excellence-focused work environment, equipped with tools and resources to support your success.
St-Constant Honda Desjardins is committed to providing superior customer service and supporting its team members in their professional journey. If you aspire to lead a committed team and actively contribute to the success of a dynamic dealership, this position may be for you.