Service Advisor

At Jaguar Land Rover West-Island, we are looking for a passionate and skilled Technical Advisor to join our dynamic team. If you are an automotive professional determined to provide exceptional service and want to contribute to our customers' satisfaction, this opportunity could be perfect for you.

As part of your responsibilities, you will be tasked with providing technical expertise to our clients while ensuring a rigorous follow-up of their vehicle needs. Your duties will include:

• Welcoming and advising customers on technical issues related to our Land Rover and Range Rover vehicles.
• Analyzing and diagnosing technical problems efficiently.
• Collaborating with service teams to coordinate vehicle repairs and maintenance.
• Providing clear and precise explanations regarding recommended services and associated costs.
• Developing trust-based relationships with our customers, ensuring a top-notch customer experience.

To succeed in this role, you must possess the following qualifications and skills:

• A minimum of one year of experience in a similar role within the automotive industry.
• Excellent communication and customer service skills.
• Ability to work effectively in a team while being autonomous.
• Knowledge of modern vehicle systems and technologies, particularly those of the Land Rover brand.
• Strong attention to detail and analytical ability to quickly diagnose problems.

At Jaguar Land Rover West-Island, we value our employees and offer exceptional working conditions, including:

• An attractive retirement plan and opportunities for rapid advancement.
• Competitive compensation and ongoing training to develop your skills.
• A wide range of benefits, including health, dental, and disability insurance.
• Employee discounts and free parking for your convenience.
• No layoffs during slow periods and support for training and development activities.

Join a dealership that places customer satisfaction and service excellence at the heart of its priorities. If you are ready to take on the challenge and showcase your technical expertise, we would be delighted to welcome you to our team.