Service Advisor

At Élite Ford St-Jérôme, we are looking for a passionate and qualified Technical Advisor to join our dynamic team. If you have one year of experience in the automotive sector and wish to contribute to providing an unparalleled customer experience, this opportunity is for you.

In this key role, you will be responsible for:

• Analyzing and resolving customers' technical concerns regarding their vehicles.
• Providing clear and precise recommendations on necessary services and repairs.
• Establishing and maintaining strong relationships with customers through effective and professional communication.
• Closely collaborating with technicians and service staff to ensure smooth operations.
• Contributing to achieving sales and customer satisfaction goals by delivering exceptional service.

To succeed in this role, you must have:

• A minimum of one year of experience in a similar position within the automotive industry.
• In-depth knowledge of automotive systems and repair processes.
• Excellent communication skills, both verbal and written.
• A strong sense of customer service and a proactive approach to problem-solving.

Why join us?

At Élite Ford St-Jérôme, we take pride in offering a friendly work environment focused on professional development and employee satisfaction. We also offer:

• Employee discounts on vehicle purchases and services.
• Free and accessible parking.
• Life and medication insurance to ensure your well-being.
• Proximity to public transport to facilitate your commuting.
• A culture that promotes work-life balance.

Join a team that values excellence and customer satisfaction at the heart of all actions. Together, let's make Élite Ford St-Jérôme the number one choice for our customers.