Sales Advisor - Used Vehicles

Genesis Saint-Laurent, located in Saint-Laurent, Montreal, is seeking a passionate and customer-oriented Pre-Owned Vehicle Sales Advisor to join our dynamic team. You will be at the heart of the shopping experience, and your role is essential in providing personalized service without compromising quality.

Responsibilities

• Warmly greet customers and assess their needs to recommend suitable solutions for certified pre-owned vehicles.
• Present vehicles, conduct demonstrations and test drives, highlight the vehicle's advantages, as well as financing and warranty options.
• Offer financing solutions in collaboration with the finance team; prepare and negotiate offers; close sales while adhering to internal policies.
• Manage the sales process from start to finish, document transactions, and follow up post-sale to ensure customer satisfaction.
• Use the CRM and internal tools to track leads, update information, and meet sales targets.
• Work closely with after-sales service teams to provide a complete and seamless customer experience.
• Demonstrate excellent communication skills in English and French to interact with anglophone clients when necessary.

Profile

• Bilingual French-English required or preferred; the candidate must speak French and English to communicate with anglophone customers occasionally.
• 2 years of experience required; positive attitude, service orientation, active listening skills, attention to detail, and team spirit.
• Good presentation and professionalism; ability to learn quickly and adapt to a dynamic automotive sales environment.
• Basic understanding of financing and credit processes is an asset; proficiency with CRM and MS Office tools preferred; experience in automotive sales is a plus but not required.

We Offer

• Company vehicle
• Competitive salary and performance-based commissions
• Continuous training and professional development
• Flexible hours and work-life balance
• Benefits: disability insurance, medical and paramedical expenses insurance, life insurance, drug insurance, travel insurance
• On-site cafeteria and access to public transportation nearby

At Genesis Saint-Laurent, join a team where people and innovation are at the core of our priorities, and where each team member is encouraged to fully express their potential in a stimulating and supportive environment.