Technical Support Specialist

POSITION OVERVIEW Responsible for technical assessment, administrative support, customer and vendor contact for SaskTel Vehicle Managers and fleet users in the operation, maintenance, and management of vehicles and equipment.

TYPICAL DUTIES & RESPONSIBILITIES (Not all inclusive or applicable to all assignments)

1. Maintains a high quality vehicle/equipment condition by performing all duties in the heavy duty/ motor vehicle trades (mechanical, electrical, hydraulic, welding).
2. Assigns and schedules work to public service vendors and ensures quality workmanship.
3. Investigates mechanical condition of vehicles/equipment by on-site inspection and by utilizing SAP.
4. Develops and maintains a satisfactory working relationship between SaskTel and public vendors/suppliers.
5. Researches and provides information dealing with refurbishing, repairs, modification, outfitting and proto-typing of new vehicles. Assembles, evaluates and verifies information for tenders.
6. Provides written procedures on service, repair, and operations of vehicle/equipment. Provides support for accident investigations and other programs as requested.
7. Prepares documentation and preparation necessary for rotation and/or disposal of vehicles/equipment leased/owned.
8. Researches, assembles and instructs construction equipment operator training courses on all specialized vehicles/equipment.