Parts counter person

Job Description We are seeking an experienced Parts Clerk/Sales Advisor to join Joliette Ford Lincoln, a member of the St-Jean Group. This position combines counter sales and parts receiving and shipping activities within a dynamic, customer service-oriented dealership. Employment Type: Full-time.

Key Responsibilities

• Greet customers and identify their needs for parts and accessories; suggest tailored solutions and ensure high-quality service.
• Advise on parts and accessories for Ford and Lincoln vehicles, collaborating with the service team to address technical requests.
• Prepare, label, and ship orders; receive parts and perform conformity checks.
• Manage inventory: inventory verification, replenishment, and storage organization.
• Perform administrative tasks related to parts sales (billing, order tracking, record keeping).
• Keep the counter and display areas clean and organized; ensure a smooth and efficient customer experience.
• Meet sales and margin targets and contribute to parts promotion initiatives.

Desired Profile

• Minimum 3 years of experience in auto parts sales; experience in receiving/shipping is an asset.
• Excellent customer service and communication skills; team spirit and results-oriented.
• Good organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Knowledge of automotive parts and systems; interest in Ford vehicles is preferred.
• Proficiency with computer tools and parts management systems.

Conditions and Benefits

• Competitive compensation
• Continuing training and paid education
• Dental and drug insurance
• Disability and life insurance
• Employee discounts
• Sick leave
• Company closed on weekends

Why Work With Us Joliette Ford Lincoln is part of the St-Jean Group, one of the region's largest employers in Joliette, with nearly 300 employees. Our family business has been proud to serve its customers and contribute to the local economy for over 40 years. We prioritize local talent and foster a family spirit where everyone can grow and thrive in the long term. The St-Jean Group includes seven auto dealerships and BRP dealerships in Joliette and Louiseville, placing Joliette roots at the core of our corporate culture. With us, you will work in a stimulating environment with development opportunities and advantageous working conditions.