Technical Advisor

Do you have solid experience in the Honda universe? We are looking for a dedicated technical advisor, ready to enhance the customer experience within a committed team focused on excellence. If you have a passion for vehicles, exceptional customer service skills, and good knowledge of industry software, this position offers a great opportunity to advance your career.

Your responsibilities:

• Welcome customers and accurately assess their maintenance and repair needs.
• Provide expert technical advice and clear cost and time estimates.
• Ensure smooth communication between technicians and customers throughout the service process.
• Coordinate interventions and follow up on cases.
• Guarantee a positive customer experience from start to finish.
• Work closely with the sales team to optimize overall satisfaction.
• Stay updated on new automotive technologies and market trends.
• Build lasting relationships with clients through exceptional service.

Profile required:

• Prior experience as an automotive technical advisor or in a related role.
• Strong knowledge of the Honda brand and its specifics.
• Familiarity with dealership management software Serti and E-Biz (a significant asset).
• Excellent communication and interpersonal skills.
• Ability to work as part of a team in a dynamic environment.
• Great attention to detail and proven problem-solving skills.

Why join us?

• A stimulating work environment that values expertise and rigor.
• Competitive salary conditions commensurate with your skills.
• The opportunity to grow within a passionate team.

Ready to put your Honda experience to work for a winning team? Send us your application today!