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Technical Advisor - Toyota of Boucherville

Service • Automotive

offer.business

Salary :

Starting at $50,000

Job Status

Full-time

Work Location

Toyota de Boucherville

Boucherville QC, Canada

Workplace

On site

Job description

Toyota of Boucherville is currently looking for a Technical Advisor to complete its dynamic team!
Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you!
Job Description

  • Open and close work orders
  • Prepare appointments for the next day
  • Manage the courtesy vehicle fleet
  • Answer calls and schedule appointments
  • Follow up on ordered parts
  • Understand and apply manufacturer warranties, including prepaid maintenance plans
  • Handle requests related to extended warranties
  • Manage multiple computer platforms
    Requirements
  • Experience in the automotive industry (any position)
  • Passion for customer service and comfort with the public
  • Organizational skills and ability to handle multiple files simultaneously
  • Knowledge of Serti (an asset)
    What We Offer
  • Permanent position
  • 5-day workweek (Monday to Friday)
  • No weekends
  • Uniform provided
  • Stable work environment within a rapidly expanding company
    Salary: Starting from $50,000/year.

Task to perform

  • Answer phone requests
  • Customer follow-up
  • Customer service
  • Follow up on repair and services
  • Making appointments
  • Open and close work orders
  • Prepare repair and service estimates
  • Service and products sales

Work condition and benefits

  • Cafeteria
  • Competitive compensation
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby

Desired profile

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