Service Advisor

Chambly Honda, a leading Honda dealership on the South Shore in Chambly, near Longueuil, is looking for a Technical Advisor to join our service workshop and assist our customers throughout their experience.

Key Responsibilities

• Greet customers and understand their service and maintenance needs; propose suitable solutions and clearly explain the recommended work and estimated costs.
• Plan and prioritize work orders in collaboration with technicians; monitor the progress of repairs and ensure service quality.
• Regularly communicate with customers about their vehicle's status, costs, timelines, and available options, ensuring an exceptional customer experience.
• Prepare service documents, estimates, work orders, and invoices; ensure the accuracy of information recorded in the service management system (DMS).
• Work closely with the technical team to optimize timelines, meet Honda standards, and ensure safety.
• Actively participate in continuous improvement initiatives and support customer satisfaction and loyalty objectives.

Job Requirements

• Minimum of 2 years of experience in a similar role (Technical Advisor, Service Advisor, or equivalent), ideally in an automotive dealership or repair shop.
• Excellent customer service and communication skills; ability to simplify technical information for clients.
• Bilingual in French; English considered an asset.
• Knowledge of automotive systems and maintenance; familiarity with Honda processes and standards is a plus.
• Team spirit, solution-oriented, organized, and capable of working under pressure and adapting to changing priorities.

Benefits and Conditions

• Continuing education and professional development opportunities in an environment focused on innovation and technical excellence.
• Dynamic work environment supported by a committed and professional team.
• Competitive compensation and benefits package.

Why Join Chambly Honda Are you seeking a rewarding career in the automotive field near Longueuil? Join a winning team where customer passion and technical performance guide our daily actions. Joining Chambly Honda means becoming part of a dynamic team that values expertise, collaboration, and professional growth, while delivering a remarkable and lasting customer experience.