Medical Secretary

Position at Cité Médicale de CHARLESBOURG:

Address: 8500 Boul. Henri-Bourassa #250, Québec, QC G1G 5X1

ABOUT CLINIQUE DE LA CITÉ MÉDICALE:

Clinique de la Cité Médicale de Charlesbourg is seeking a full-time medical secretary to join our dynamic team. Under the supervision of the Operations Coordinator, you will be the primary point of contact for our patients. If you are independent, cheerful, attentive, and patient, this position is for you!

Cité Médicale offers a wide range of services, both public and private. Our vision is to make medicine accessible to all by combining quality, innovation, technology, and integration of other health professionals.

MAIN MISSIONS:

As part of your role, you will perform several essential tasks such as:

• Greeting and screening phone calls
• Managing faxes
• Confirming patient appointments using dedicated software
• Sending faxes to various health organizations
• Communicating with hospitals and clinics as per the needs of doctors
• Answering patient queries
• Processing payments for received services
• Photocopying and filing documents as needed
• Using the Electronic Medical Record (EMR) for administrative tasks
• Managing emails and urgent record/insurance copy requests during the administrative officer's leave
• Composing and maintaining confidential files

REQUIRED SKILLS:

Operational Skills:

• Mastery of technological tools
• Experience as a secretary (an asset)
• Experience in the medical field (preferred, minimum 1 year)
• Customer service experience
• Knowledge of software: Office Suite, Internet
• Proficiency in French, both spoken and written
• Knowledge of Excel, Word, Outlook software (preferred)
• High School Diploma (DES) required

Relational Skills:

• Professionalism
• Being cheerful and courteous
• Being attentive and patient

JOINING THE TEAM ALSO MEANS

• Vacation week attributed according to experience
• Workplaces close to restaurants, shops, and public transport
• A friendly work atmosphere because here we work as a team
• Competent and dynamic colleagues, who will be like your second family
• Quick access to our network if needed
• Discounts on various clinic services (travel health, aesthetic medicine, etc.)

We offer a stimulating work environment and a welcoming team. If you wish to contribute to our mission and be part of our team, we would be delighted to receive your application.

Interested in the challenge? Apply now!